Hanford, CA
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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Recycling & Greenwaste

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  • The following can be placed in greenwaste containers:

    • Grass clippings
    • Weeds
    • Leaves
    • Small branches
    • Wood (without nails, glue, or paint)
    • Sawdust
    • Plant material
    • Food waste (no animal-based proteins)
    • Food soiled paper (pizza boxes, paper plates, napkins)

    Other Guidelines for Greenwaste Containers

    • Cut branches and wood waste in small pieces to better fill the container. If possible, cut grass as close to the scheduled collection day as possible to minimize odors. Container lids must be able to close completely.
    • Do not bag greenwaste. Only loose greenwaste (no bags, rocks, or concrete) is allowed in the greenwaste container.
    • To avoid violation fees, please remember no garbage or recyclables are to be put into the greenwaste container. Violations will result in fines of $50-$250 for each occurrence. If a container is overloaded or too heavy it may not be serviced.
    Recycling & Greenwaste
  • The following can be placed in blue containers:

    • Plastic
    • Glass
    • Tin and aluminum containers
    • Clean paper and cardboard (paper and cardboard with food waste on it goes into greenwaste)

    Other Guidelines for Blue Containers

    • All boxes must be broken down - crush large plastic bottles and milk/soda containers. The container lid must be able to close completely.
    • To avoid violation fees, please remember no garbage or greenwaste is to be put into the blue recycle container. Violations will result in fines of $50-$250 for each occurrence.  If a container is overloaded or too heavy, it may not be serviced.
    Recycling & Greenwaste
  • The following can be placed in black containers:

    • Animal-based proteins
    • Diapers
    • Animal waste (bagged)
    • Chip bags
    • Candy wrappers
    • Juice boxes/pouches
    • Dirty plastic bags
    • Clothing, fabric, and shoes
    • Ceramics, mirrors
    • Polystyrene foam
    • Palm trees, palm fronds, and bamboo (must be cut down and the lid must be able to close)

    Other Guidelines for Black Containers

    • To avoid violation fees, please remember no greenwaste or recyclables are to be put into the black refuse container. Violations will result in fines of $50-$250 for each occurrence. If a container is overloaded or too heavy it may not be serviced.
    Recycling & Greenwaste

Explorers

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  • Exploring is a program, run by the police department, chartered by Learning for Life, a subsidiary of the Boys Scouts of America. Exploring provides vocational training and experience to young people, ages 14-20. You must have a desire to learn about law enforcement. Exploring provides an opportunity for young people to be involved in something positive, to receive training and experience in law enforcement and to learn the value of service to their community. It also allows those involved to get an inside look at how a police department functions. 

    Explorers
  • Police Explorers work hand in hand with sworn officers and non-sworn department personnel in a variety of ways. Listed below are just a few:

    • Fingerprinting of adult and juvenile offenders
    • Crowd control at parades and other community events
    • Assist patrol officers during ride-alongs
    • Special enforcement details, such as alcohol decoy operations and surveillance
    • Participate in training exercises with police officers
    • Records and clerical support
    • Support of special department projects such as events and Hanford Night Out
    • Provide color guard services at community events, retirement ceremonies and parades
    • Hanford Mall holiday security detail
    • Training, competitions and conferences with other agencies
    Explorers
  • All young people, from age 14 to 20 are eligible to apply to the Post. All applicants must pass a thorough background investigation and oral interview process. These are the application requirements.

    1. Applicants must be free of any recent criminal history. Applicants cannot be on formal or informal probation or parole.
    2. Applicants cannot be a part of or associated with any gang.
    3. Applicants must be attending school, if required by law to do so. This would include home instruction, home study, independent study or other state approved educational program. Applicants cannot have been expelled or be awaiting expulsion from their last school.
    4. Applicants must have a minimum 2.0 grade point average. Going below a 2.0 average will result in an academic suspension from all Explorer activities.
    5. Applicants must be free from violations of school rules or policies. This would include truancy, defiance or disrespect to school officials, lying, cheating or any offense that could have or did result in a criminal investigation and or charges being filed.
    6. Applicants must be willing to provide at least 4 hours of volunteer service time each month. Applicants must attend at least one scheduled meetings and/or training session each month.
    7. Applicants must be willing to purchase, wear and maintain the prescribed uniform. The approximate cost is $125.00. The Post may be able to assist those applicants who need financial assistance with the cost of their uniforms if needed.
    8. Applicants must be willing to submit to a thorough background investigation. This includes checking with the applicant's teachers, school officials, neighbors, employers and references. Applicants must provide the names, addresses and phone numbers of those people they list as references.
    9. Applicants must completely and correctly fill out the "Personal History Form" and any other needed questionnaires provided by the department. Any willful attempt to conceal or misrepresent any information will be considered cause to terminate the application process.
    10. Those applicants who pass the background investigation must then undergo an oral interview. The interview is designed to determine the qualities and characteristics of the applicant, to judge the applicants personal appearance, communications skills and critical thinking ability. The oral interview is rated 100% pass/fail. It should be understood that not all applicants who make it to the interview stage will be offered a position with the Post.
    11. Those applicants who successfully complete the interview may then be offered a position within the Post.
    12. The application process can take anywhere from several days to several weeks.

    It should be understood that the chief of police reserves the right to admit or to deny any application to the Post based on facts learned during the background investigation and the oral interview process. In short, not everyone who applies to the Post and passes the background investigation and the interview is accepted to the Post.

    Explorers
    • Anyone with an interest in law enforcement! 
    • Anyone who has a desire to serve his or her community!
    • Anyone who wants to challenge himself or herself and broaden their knowledge! 
    • Anyone who wants to get a good head start on his or her career! 
    • Anyone who would enjoy being part of a team that works to better themselves and the community!
    Explorers
  • The Hanford Police Explorer Post is not a program for "at risk youth." An applicant cannot have any arrests and/or convictions for felonies or serious misdemeanors (i.e., domestic violence). A member must be able to work independently and with other explorers, explorer supervisors and police officers. The public will hold them to the same standard as police officers and they must be able to conduct themselves in a similar manner. An applicant must be reasonably physically fit and able to stand for long periods and work in various weather conditions.

    Explorers
  • You can contact the Hanford Police Department and request to speak to an explorer adviser at 559-585-2540.

    Explorers

Planning Division-General

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  • A Conditional Use is a use that is not principally permitted in a particular zoning district. Conditional Uses require a Planning Commission hearing in order to determine if the proposed use is necessary and desirable to the neighborhood, whether it may potentially have a negative impact on the surrounding neighborhood, and whether the use complies with the General Plan. During this public hearing the Planning Commission will "condition" the use by applying operational conditions that may mitigate neighborhood concerns as well as apply conditions that may be required by the Community Development Department and the zoning code. Conditional Use Permits are entitlements that run with the property, not the operator.

    Planning Division-General
  • A site plan review is a process that enables the community development department to determine whether a proposed development is in conformity with the intent and provisions of this chapter and to guide the building official in the issuance of building permits. More specifically, site plan review is necessary to ensure that all improvements, including without limitation structures, parking areas, walks, refuse containers, landscaping and street improvements are properly located or adjacent to their sites and to surrounding sites and structures; to prevent excessive grading of the land and the creation of drainage hazards; to prevent the indiscriminate clearing of property and the destruction of trees and shrubs of ornamental value; to avoid unsightly, inharmonious, monotonous and hazardous site development; and to encourage originality in site design and development in a manner which will enhance the physical appearance and attractiveness of the community. The site plan review process is intended to provide for the expeditious review of environmental impact assessments required by official policy of the city and the state.

    Planning Division-General
  • The zoning code regulates the use of property, including the size, design, and siting of buildings that may be constructed on a piece of property. The zoning code has standards for buildings that govern such features as rear yards, front setbacks, usable open space, height, and parking. A variance is a request for an exception to a Planning Code standard.

    Planning Division-General
  • Review the City Contacts and Useful Information section on this website.

    Planning Division-General

Animals

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  • To report an animal-related problem, please contact the Hanford Police Department at 559-585-2540, and choose Option 1 to speak to a dispatcher.

    Or you can use the My Hanford tool.

    Animals
  • To report an animal-related problem, please contact the Hanford Police Department at 559-585-2540, and choose Option 1 to speak to a dispatcher.

    Animals
  • Please contact Kings County Animal Services at the numbers listed and place a lost pet report.

    Phone: 559-584-9214

    Kings County Animal Control

    Animals
  • To report an animal-related problem, please contact the Hanford Police Department at 559-585-2540, and choose Option 1 to speak to a dispatcher.

    Animals
  • Please contact Kings County Animal Services at the numbers listed.

    Kings County Animal Services

    Animals
  • Please contact Kings County Animal Services at the numbers listed.

    Phone: 559-584-9214

    Kings County Animal Control

    Animals
  • Please contact Hanford Police at 559-585-2540, option 1.

    Or you can use the My Hanford tool.

    Animals
  • Please contact City of Hanford Animal Licensing Clerk Melodie Bankhead to obtain a dog license. Licenses may be obtained for cats but are not required.

    Melodie Bankhead
    559-537-7985
    Email

    Location/Hours of Operation
    319 N. Douty Street, Hanford, CA 93230
    Mondays and Thursdays: 8 a.m. - 4:30 p.m. (closed for lunch 12:30 - 1 p.m.)
    Fridays: 8 a.m. - Noon

    Animals
  • The Kings County Animal Services Office is located at:

    10909 Bonneyview Lane
    Hanford, CA 93230

    View Map

    Phone: 559-584-9214

    Animals

Bill, Tax & Fee Payments

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  • Please contact our Utility Billing Department at the number listed.

    Phone: 559-585-2510

    Bill, Tax & Fee Payments
  • The City officially has a new utility billing payment system. Watch this quick tutorial video to learn how to register, view and pay your utility bill online:

    To start the process, go directly to the Self Service site.

    Watched the video but still have questions? Email us or call 559-585-2510.

    Utility Bills can be paid online via an eCheck or Credit/Debit card. Or alternatively you can set up auto payments via ACH by downloading the form below and returning to the Utility Billing office located a 315 N Douty Street.

    Fees for Building Permits can also be paid online.

    ACH Direct Debit Form (PDF)

    Bill, Tax & Fee Payments
  • Please contact our Utility Billing Department at the number listed.

    Phone: 559-585-2510

    Bill, Tax & Fee Payments
  • Please contact our Utility Billing Department at the number listed.

    Phone: 559-585-2510

    Bill, Tax & Fee Payments
  • Please contact our Accounts Receivable Department at the number listed.

    Phone: 559-585-2512

    Bill, Tax & Fee Payments
  • The City of Hanford is not responsible for the assessment or collection of property taxes.

    Please contact the Kings County Accessors Office at the number listed.

    Phone: 559-582-3211, ext. 2486

    Kings County Accessors Office

    Bill, Tax & Fee Payments
  • Please contact our Utility Billing Department at the number listed.

    Phone: 559-585-2510

    Bill, Tax & Fee Payments
  • Please contact SoCalGas at 800-427-2200.

    Bill, Tax & Fee Payments
  • The Utility division can be contacted at 559-585-2550 during normal business hours. For after hours emergencies call 559-585-2540.

    Bill, Tax & Fee Payments
  • Please contact our Utility Billing Department at the number listed.

    Phone: 559-585-2510

    Bill, Tax & Fee Payments

Building Division

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  • A time extension may be approved, by the Building Official, for a period not to exceed 180 days on a written request by the permittee showing that circumstances beyond the control of the permittee have prevented action from being taken on this permit. This request must be submitted prior to the expiration of the permit.



    Building Division
  • For permits issued after December 7th, 2022, you may schedule online using the Citizen Self Service Portal.

    To request an inspection for permits issued prior to December 7th, 2022, go to eTRAKiT.

    When calling for your Inspection, please note that you will need the Permit Number, Inspection Code, Site Address, and requested date and time (AM or PM). You may call our Inspection Request Line at 559-537-7980 

    Building Division
  • Every Building Permit issued shall expire and become null and void if the building or work authorized by such permit is not commenced within 1 year from the date of such permit, or if the building or work authorized by such permit is suspended or abandoned at any time after the work is commenced for a period of 180 days.

    Building Division
  • In order to issue a Building Permit the signature of the legal property owner or a California Licensed Contractor is required. 

    To verify a Contractor’s License, you can visit the CSLB website.

    An agent for either party may sign for the permit, provided the agent submits written authorization from the owner or contractor prior to the issuance of the permit.


    Building Division
  • Please contact the Building Division.

    559-585-2580 / permithelp@cityofhanfordca.com 

    Please apply for building permits via the Citizen Self Service Portal.

    Building Division
  • Review the Building Division's Facts and Information page.

    Building Division

Business

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  • For information regarding signs, please contact our Planning Department at 559-585-4768.

    A sign permit will be required from the Planning Division and the Building Division.

    To apply for sign permits (Planning and Building) please submit via the Citizen Self Service Portal.

    Hanford Municipal Code Chapter 17.56 SIGNS AND OUTDOOR ADVERTISING STRUCTURES

    Business
  • Anyone conducting business in the city limits of Hanford is required to obtain a business license regardless of location.

    If conducting a home-based business, a Home Occupation permit is required.

    Hanford Municipal Code 17.78.050 Operating standards for Home Occupations 

    To apply for a home occupation permit, please submit via the Citizen Self Service Portal.

    Business
  • All requests for proposals are published to our website. Please visit the Bids and Contracts page for further information. 

    Business
  • As of January 1, 2022, all business licenses are issued on an annual basis, (January-December). The license fee for your first year of business will be the minimum payment. For a retail-based business the fee is $20 (or $40 if the business is located in the improvement district). If your business is a sub-contractor - $40, General Contractor - $60, if professional or other set rate business we can determine the fee for you when you sign up for your business license. The payment due date is January 31st. For Gross Receipt category licenses, fees are based upon the previous annual gross receipts. A $100 late fee will be applied after the January 31 due date, but will be reduced to $50 if paid within five business days. See Master Fee Schedule for a complete list of fees.

    New Business License Application Processing Fee - $40

    Administrative Fee for Renewals - $10

    Business
  • If you would like to sell goods or services at an event in the City please contact our Recreation Department at the number listed.

    Phone: 559-585-2522

    Business
  • Please contact our Economic Development Department regarding any City owned properties that are for sale at the number listed.

    Phone: 559-585-2580

    Business
  • A Certificate of Occupancy is issued whenever a new building is constructed within the city limits. Inspections are conducted to ensure that the basic construction, wiring, plumbing, and other elements of the building are up to code, and can be certified as being safe for occupation.

    Business
  • Please contact the Finance Department at 559-585-2512. You can apply for a Taxi or Bus permit via the Citizen Self Service Portal.

    Business
  • Depending on the type of business, location of the business, and former use of the building used for the business, various applications and permits may be required.

    To understand the full list of requirements, please contact the Planning Division at (559) 585-2580 with the following information:

    1. Location of the proposed business – Address or APN required

    1. Will the business be conducted from a residence?
    2. Will the business be conducted from a storefront?

    2. Type of Business Proposed

    Zoning will determine the uses allowed within the zone district.

    The zoning map can be found here.

    Land uses are permitted, as shown in the Land Use Table.

    A site plan review may be required whenever there is a change in the occupancy of the building, determined by the former legal use. (i.e. Office to Restaurant; Retail to Office). Additionally a conditional use permit may be required, if the use is shown as a C in the Land Use Table.

    If operating a home-based business, a Home Occupation Permit is required.

    Home-based businesses and storefronts both require a Business License.

    To apply for a home occupation permit and/or business license, please submit via the Citizen Self Service Portal.

    Business

Cars & Parking

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  • Please use the My Hanford tool.

    Cars & Parking
  • Please use the My Hanford tool. 

    Cars & Parking
  • Please contact the Hanford Police Department at the number listed.

    Phone: 559-585-2540

    Cars & Parking
  • Please contact the Hanford Police Department at the number listed.

    Phone: 559-585-2540

    Cars & Parking
  • Please contact our Personnel Department at the number listed.

    Phone: 559-585-2520

    Cars & Parking
  • Please use the My Hanford tool. 

    Cars & Parking
  • If your vehicle had been parked for more than 72 hours consecutively it may have been towed per the Hanford Municipal Code Section 10.16.030. If this is the case you may contact the Hanford Police Department at the number listed.

    Phone: 559-585-2540

    Hanford Municipal Code - Section 10

    Cars & Parking
  • If your car has been vandalized please contact the Hanford Police Department at the number listed.

    Phone: 559-585-2535

    Cars & Parking
  • For information regarding the operation of oversized vehicles, please read the Hanford Municipal Code Section 10.24. Visit the following page to view the Municipal Code.

    Hanford Municipal Code - Section 10

    Cars & Parking
  • Parking rules are stated in the Hanford Municipal Code, Section 10.16. View the Municipal Code (PDF).

    Cars & Parking
  • Handicapped parking permits are obtained through the California DMV. Please visit their website listed below or the Hanford DMV office listed.

    Hanford DMV Office
    701 W Hanford Armona Road
    Hanford
    CA 93230

    Phone: 800-777-0133

    California Department of Motor Vehicles

    Cars & Parking
  • Please visit the California Department of Motor Vehicles website regarding car registration. You may also visit the Hanford DMV offices at the address listed.

    Hanford DMV Offices
    701 W Hanford Armona Road
    Hanford
    CA 93230

    Phone: 800-777-0133

    California Department of Motor Vehicles

    Cars & Parking
  • You will need to renew your drivers license with the California Department of Motor Vehicles. Click on the link below to get to their website. Or directions to the Hanford DMV Office is listed.

    Hanford DMV Office
    701 W Hanford Armona Road
    Hanford
    CA 93230

    Phone: 800-777-0133

    California Department of Motor Vehicles

    Cars & Parking

Code Compliance

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  • The best thing you can do, before doing anything else, is to contact the Planning Division at 559-585-2580 and discuss what you would like to do. The planning staff will be happy to assist you with all your questions.

    Code Compliance
  • No, but it helps in the event we need to contact you to clarify an address or ask you a question pertaining to the complaint you have filed. It also allows us to notify you in the event that the property violation is already active in our database or if the complaint is out of our jurisdiction and to be referred to another agency or department.

    Code Compliance
  • We receive complaints from a number of sources including internal referrals, outside agencies, and the general public. Complainant information is confidential and will not be revealed.

    Code Compliance
  • There are several ways:

    • Use the My Hanford tool. 
    • Call the Code Compliance Section at 559-585-2633 and speak to one of our Code Compliance Officers
    • Come into the Community Development Department office at:
      317 N Douty Street
      Hanford, CA 93230
      Speak to one of the front counter staff. They will take your complaint information and forward it to a Code Compliance Officer.
    • Mail your complaint to: 
      Community Development Department
      317 N Douty Street, Hanford, CA, 93230
      Attention: Code Compliance. 
      Your complaint will be received and forwarded to a Code Compliance Officer.
    Code Compliance
  • In most cases, you have 15 to 30 days to either abate the violation or apply for permits to abate the violation; however, the time frame is at the discretion of the Code Compliance Officer depending on the severity of the violation.

    Code Compliance
  • Current staffing levels only allow time for primarily complaint generated enforcement. If you suspect there is a code violation on another property, you may contact Code Compliance staff and provide this information. A case will be opened and the complaint will be investigated appropriately. If a violation is found, the owner will be contacted and required to abate the violation and/or obtain the required permits for the violation. Generally, an inspection of the surrounding area is conducted when responding to the location where the violation is called in for.  

    Code Compliance
  • Violations run with the property, not the person who created the violation. If you purchased a property that has violations, you are responsible for abating the violation. This is why it is a good idea to have a house inspection done prior to purchasing a property.

    Code Compliance
  • Containers shall be placed at curbside for street pick-up or at the property line for alley pick-up, the day prior to pick-up, but not earlier than 7 p.m. on the day prior to collection, and shall remove the empty containers from the curb or alley no later than midnight on the day of collection.

    See Hanford Municipal Code Section 13.12.030 for complete information and requirements.

    Code Compliance
  • Fencing regulations may become complicated, so the best thing is to call the Planning and Building Division at 559-585-2580 to discuss your particular situation and lot design.

    Hanford Municipal Code 17.50.120 Fence and wall locations in residential, office, and public facilities zones.

    Code Compliance
  • Each circumstance is different and therefore there is no one answer that will apply to every situation. So, you should contact the Code Compliance Officer (559-585-2633) which issued the violation and discuss the violation with them. They will be happy to assist you in a course of action to correct the violation

    Code Compliance
  • If no Building Permit is required, simply cease the illegal activity and call the Code Compliance Officer who issued you the citation to schedule an inspection.

    If the Code Compliance Officer stated a Building Permit is required, contact the Code Compliance Officer at 559-585-2633 and get the required information necessary to provide the documentation to obtain a Building Permit.

    Before the violation is cleared, these requirements must be met.

    • The Building Permit must be approved.
    • All permit and code compliance fees must be paid.
    • A permit must be issued.
    • All inspections, including a final inspection, must be scheduled and approved.
    Code Compliance
  • There are a lot of items to consider with signage. Please contact the Planning Division at 559-585-4768 for assistance in deciding the type, size, quantity, and placement of signage.

    Hanford Municipal Code Chapter 17.56 SIGNS AND OUTDOOR ADVERTISING STRUCTURES

    Code Compliance
  • Garage/yard sales are limited to two such sales in a year. Each sale shall be limited to two consecutive days and all unsold items shall be removed from public view and stored within the premises after the sale. 

    Code Compliance
  • After your complaint has been received, the average turnaround time is two to five working days for a Code Compliance Officer to perform the initial investigation. We make every effort to respond to each complaint as soon as it is filed as each, and every complaint is important to us. Complaints are prioritized according to potential health and safety hazards.

    Code Compliance
  • Yes. In the City of Hanford, it is unlawful for a vendor to sell or display any food or merchandise without first obtaining a vendor permit and a business license. In addition, there are conditions that regulate the use of public right-of-way by peddlers and vendors that are related to objective health, safety, or welfare concerns. Failure to comply with governing codes may result in receiving an administrative or criminal citation, and the possibly of the goods and merchandise being confiscated.

    Code Compliance

Police Department-Crime

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  • In an emergency, call 911. 

    Otherwise, please contact the Hanford Police Department at the number listed.

    Phone: 559-585-2540

    You may also report an anonymous tip using the My Hanford tool. 

    Police Department-Crime
  • Please use the My Hanford tool to report graffiti on public property (no private property).

    Police Department-Crime

Environment

11
  • For information regarding Christmas tree disposal please visit the Refuse Division page.

    Environment
  • Many auto parts stores and repair facilities accept used oil for recycling. Check with each location first for information and restrictions.

    Or search here.


    Environment
  • Please contact our Refuse Department at the number listed.

    Phone: 559-585-2550

    Environment
  • To sign up for commercial recycling/organics collection services call the Recycling Coordinator to schedule a waste assessment.

    Phone: 559-585-2569


    Environment
  • Please contact our Finance Department/Utility Billing at the number listed.

    Phone: 559-585-2510

    Environment
  • The City of Hanford provides refuse collection, and segregated greenwaste and recyclable collection within the incorporated limits of the city and in designated county areas.
    Recycling and Greenwaste Information

    Environment
  • Please contact the Public Works Department at the number listed.

    Phone: 559-585-2550

    Environment
  • Please contact our Public Works Department at the number listed.

    Phone: 559-585-2550

    Environment
  • Please contact the Public Works Department at the number listed. Alternatively you may fill out our online form to report broken sprinklers and irrigation pipes on City property.

    Phone: 559-585-2550

    Broken Sprinkler or Irrigation Issues Form

    Environment
  • Please click the links below to view our refuse collection schedule maps.

    Trash Collection Schedule (PDF)
    Recycling Collection Schedule (PDF)
    Green Collection Schedule (PDF)

    Environment
  • Environment

Seniors

4
  • For information about Medicare please visit the Medicare website.

    Seniors
  • Please visit our Parks & Community Services activities website to learn more about/register for senior activities and programs.

    Alternatively, you may contact our Recreation Department at the number listed.

    Phone: 559-585-2525

    Seniors
  • The City operates the Veterans/Senior Center. For information regarding programs please visit the Recreation Department page or contact us at the telephone number listed.

    Veterans/Senior Center
    401 N Irwin Street
    Hanford
    CA 93230

    Phone: 559-585-2525

    Seniors
  • For information about Social Security please visit the The United States Social Security Administration page.

    Seniors

Roads & Streets

7
  • To report a street light out, fill out Southern California Edison (SCE) or PG&E's Report a Street Light form.

    SCE
    PG&E

    Roads & Streets
  • Contact the Engineering Division at 559-585-2555.

    The City will conduct a street light study to determine if there is adequate lighting based on City standards.

    Roads & Streets
  • Please contact our Public Works Department at the number listed.

    Phone: 559-585-2550

    Roads & Streets
  • To report a pothole, please fill out the online Pothole Reporting form.


    Roads & Streets
  • Please contact the Public Works Department at the number listed. 

    Phone: (559) 585-2550

    Roads & Streets
  • To report a traffic light out, please contact our Public Works Department at the number listed.

    Phone: 559-585-2550

    Or you can use the My Hanford tool.

    Roads & Streets
  • Please use the My Hanford tool. 

    Roads & Streets

Water

5
  • Sand and debris, which may appear in your facet's aerator screen, are most often caused by mineral deposits in your household system, plumbing repairs, or sand produced by wells. There are no health impacts associated with this debris, but it can be a nuisance. A persistent sand or debris problem should be reported to the water division at 559-585-2550.

    Water
  • Low water pressure can be caused by either a home's gate valve not being fully opened, recent repairs to existing plumbing, or too great a system-wide demand for the available water supply. The city's water pumping systems are electronically controlled through a computerized management system to operate between 40 and 60 pounds per square inch (psi).

    Water
  • Yes! The City’s water is chlorinated. The State Water Resources Control Board mandates that chlorine be used to kill parasites, bacteria, and viruses that could potentially occur in drinking water. The concentration of chlorine in the water is significantly less than the average swimming pool and is safe to drink.

    Water
  • Cloudy or milky water at the tap is caused by air in the water. When this occurs, let the water settle in a glass or pitcher for 10 to 20 seconds.

    Water
  • The odor is caused by the presence of hydrogen sulfide gas entrained in the groundwater. This is a naturally occurring phenomenon and does not pose any health risks. The hotter the water the stronger the odor, place a container in the refrigerator for drinking water and the odor will not be as noticeable.

    Water

Public Transportation

5
  • School buses are managed by the respective school district. For links to the school districts please visit the school listing page by visiting the Hanford Schools page.

    Public Transportation
  • Public Transportation
  • The City of Hanford has public transportation provided by Kings Area Rapid Transit. For more information visit the KART website.

    Public Transportation
  • Please visit the Amtrak website for train schedules.
    For bus schedule and route information please visit the KART website

    Public Transportation
  • The Hanford Train Station is located at 200 Santa Fe Avenue. Please visit the map for directions. For scheduling information visit the Amtrak website.

    200 Santa Fe Avenue
    Hanford
    CA 93230

    Public Transportation

City Council - Redistricting

5
  • Every ten years, after receiving an updated U.S. Census count, local jurisdictions that elect their representatives by district as opposed to at-large reestablish district boundaries. The City of Hanford must reestablish city council district boundaries, creating council districts that are balanced in population and in accordance with local, state, and federal laws that govern the redistricting process.

    City Council - Redistricting
  • The standard for reapportionment of congressional districts is that such districts must be equal in population “as nearly practicable,” with the phrase “as nearly as is practicable” defined to mean “a good faith effort to achieve precise mathematical equality.” However, for local redistricting plans, some divergence from the equal population rule is constitutionally permissible if the disparity is caused by legitimate considerations incidental to the effectuation of a rational state policy. Relatively minor deviations from mathematical equality in state or local electoral districts are constitutionally permissible as long as there is “substantial equality” in population between districts. While there is no absolute bright line rule regarding the permissible amount of population deviation, a total deviation below 10% presumably meets the “substantial equality” standard. The total deviation is measured between the highest population district and the lowest population district.

    City Council - Redistricting
  • A community of interest is a contiguous population that shares common social and economic interests that should be included within a single district for purposes of its effective and fair representation.

    City Council - Redistricting
  • The Voting Rights Act of 1965 is a federal legislation that prohibits racial discrimination in voting. Section 2 of the Voting Rights Act prohibits electoral practices that are “not equally open to participation by the members of a (racial, color, or language minority) in that its members have fewer opportunities than other members of the electorate to participate in the political process and to elect representatives of their choice.” Thus, the Voting Rights Act can be violated by either intentional discrimination in the drawing of district lines or by a facially neutral redistricting plan that has the effect of diluting minority votes.

    City Council - Redistricting
  • “Cracking" is the splitting of a geographically compact minority population among two or more districts, thereby reducing the group’s ability to elect a representative in any district.

    “Packing” is the dilution of minority group voting strength by improperly placing more minority voters into a district than is necessary to elect a representative of their choice.

    City Council - Redistricting

Police Department-Vehicles

7
  • The main requirements for legal window tinting in California are:

    1. The windshield and front driver's side and passenger's side windows cannot receive any aftermarket tinting.
    2. If the rear window of a vehicle is tinted, the vehicle must have outside rearview mirrors on both sides.

    The law prohibits any person from driving any motor vehicle with any object or material placed, displayed, installed, affixed, or applied upon the windshield or side or rear windows, with certain limited exceptions.

    However, legislation signed into law effective January 1, 1999, exempts from the above prohibition specified clear, colorless, and transparent material that is installed, affixed, or applied to the front driver and passenger side windows for the specific purpose of reducing ultraviolet rays. If, as, or when this material becomes torn, bubbled or otherwise worn, it must be removed or replaced.

    Police Department-Vehicles
  • The vehicle will be impounded for 30 calendar days. At that time the registered owner will be responsible for paying the law enforcement fees, towing and storage fees to reclaim the vehicle.

    Hanford Police Department will, on request give the registered owner an Impound Hearing on the impounded vehicle.
    Monday through Friday 9 am - 3 pm

    Fees charged by the Hanford Police Department to release an impounded vehicle are:

    With Impound Hearing: $101
    Without Impound Hearing: $ 85

    On January 1, 1995, new laws were enacted to unlicensed drivers. These laws, California Vehicle Code (CVC) Sections 14602.6 and 14607.6 authorize law enforcement agencies to tow and impound vehicles for 30 days when driven by unlicensed, suspended, or revoked drivers. There is a possibility that the vehicle can be forfeited (taken from you by the State) if you have a prior conviction for driving while unlicensed, or suspended, or revoked.

    If you allow yourself or someone else to drive your vehicle unlicensed, drive with a suspended or revoked license, your vehicle can be impounded.

    Police Department-Vehicles
  • The legislature intended to provide safer roads for California's motoring public by removing the vehicle for 30 days. A serious violation of the law calls for a serious response. The 30 day impound begins on the calendar day that the car is towed and will be released at the conclusion of the 30th day during normal business hours.

    Police Department-Vehicles
  • California law does not prohibit the use of a hands-free wireless telephone while operating a vehicle if you are 18 years of age or over. However, the CHP recommends common sense in its use and we urge users to familiarize themselves with their cellular telephone features and follow these tips:

    • If possible, dial while the car is not in motion, such as at a traffic light or stop sign.
    • Learn to operate the phone without looking at it.
    • Never allow a phone conversation to distract you from driving.
    • Keep calls brief.
    • While talking, keep your head up and your eyes on the road, with frequent checks of side and rearview mirrors.
    • Don't take notes or look up phone numbers while driving.
    • If you must check information, arrange to call back and do your research while the car is safely stopped.

    Two new laws concerning cell phone use went into effect July 1, 2008. See a list of Frequently Asked Questions (PDF) regarding the new laws.

    Police Department-Vehicles
  • Under Section 14604 CVC, the owner has a duty to ensure the person driving their vehicle possesses a valid license; however, if you allow or permit anyone, including: your wife or husband, son or daughter, or friend to drive your vehicle and that person does not have a valid driver's license, you will be responsible for all law enforcement fees and storage fees. You will not have access to the vehicle for 30 days

    Police Department-Vehicles
  • An unlicensed driver is a potential danger to all other motorists on the roadway. He or she may not be aware of the rules of the road or practice safe driving techniques. A driver who is unlicensed, or has a suspended/revoked driver's license who has been ordered not to drive because of previous driving violations, continue to show a flagrant disregard for the safety of other motorists or pedestrians.

    Police Department-Vehicles
  • Your vehicle was impounded because you or another individual driving your vehicle has: A suspended license, a revoked license, or does not have a valid license.

    Police Department-Vehicles

Permits & Licenses

11
  • Attaching signs to telephone poles is prohibited.

    Permits & Licenses
  • Yes, a permit is required for construction of a new swimming pool.

    Phone: 559-585-2580 / permithelp@cityofhanfordca.com

    To apply for a permit, please submit via the Citizen Self Service Portal.


    Permits & Licenses
  • Please contact the Building Division.

    559-585-2580 / permithelp@cityofhanfordca.com 

    Please apply for building permits via the Citizen Self Service Portal.


    Permits & Licenses
  • Depending on the type of business, location of the business, and former use of the building used for the business, various applications and permits may be required.

    To understand the full list of requirements, please contact the Planning Division at (559) 585-2580 with the following information:

    1. Location of the proposed business – Address or APN required

    1. Will the business be conducted from a residence?
    2. Will the business be conducted from a storefront?

    2. Type of Business Proposed

    Zoning will determine the uses allowed within the zone district.

    The zoning map can be found here.

    Land uses are permitted, as shown in the Land Use Table.

    A site plan review may be required whenever there is a change in the occupancy of the building, determined by the former legal use. (i.e. Office to Restaurant; Retail to Office). Additionally a conditional use permit may be required, if the use is shown as a C in the Land Use Table.

    If operating a home-based business, a Home Occupation Permit is required.

    Home-based businesses and storefronts both require a Business License.

    To apply for a home occupation permit and/or business license, please submit via the Citizen Self Service Portal.

    Permits & Licenses
  • For further information about a construction/building permit please visit the Building Division web page or call the Building Division.

    Phone: 559-585-2580 / permithelp@cityofhanfordca.com 

    To apply for permits, please submit via the Citizen Self Service Portal.



    Permits & Licenses
  • Yes. In the City of Hanford, it is unlawful for a vendor to sell or display any food or merchandise without first obtaining a vendor permit and a business license. In addition, there are conditions that regulate the use of public right-of-way by peddlers and vendors that are related to objective health, safety, or welfare concerns. Failure to comply with governing codes may result in receiving an administrative or criminal citation, and the possibly of the goods and merchandise being confiscated.

    Permits & Licenses
  • Anyone conducting business in the city limits of Hanford is required to obtain a business license regardless of location.

    If conducting a home-based business, a Home Occupation permit is required.

    Hanford Municipal Code 17.78.050 Operating standards for Home Occupations 

    To apply for a home occupation permit, please submit via the Citizen Self Service Portal.

    Permits & Licenses
  • Please contact the Finance Department at 559-585-2512 You can apply for a Taxi or Bus permit via the Citizen Self Service Portal.

    Permits & Licenses
  • Accessory Dwelling Units are permitted by State Law. Find out more here.

    An accessory dwelling unit requires an Administrative Approval and Site Plan Review Application (both of which are ministerial). To apply for a site plan review and administrative approval, please submit via the Citizen Self Service Portal.

    Permits & Licenses
  • As of January 1, 2022, all business licenses are issued on an annual basis, (January-December). The license fee for your first year of business will be the minimum payment. For a retail-based business the fee is $20 (or $40 if the business is located in the improvement district). If your business is a sub-contractor - $40, General Contractor - $60, if professional or other set rate business we can determine the fee for you when you sign up for your business license. The payment due date is January 31st. For Gross Receipt category licenses, fees are based upon the previous annual gross receipts. A $100 late fee will be applied after the January 31 due date, but will be reduced to $50 if paid within five business days. See Master Fee Schedule for a complete list of fees.

    New Business License Application Processing Fee - $40

    Administrative Fee for Renewals - $10

    Permits & Licenses
  • For information regarding signs, please contact our Planning Department at 559-585-4768.

    A sign permit will be required from the Planning Division and the Building Division.

    To apply for sign permits (Planning and Building) please submit via the Citizen Self Service Portal.

    Hanford Municipal Code Chapter 17.56 SIGNS AND OUTDOOR ADVERTISING STRUCTURES

    Permits & Licenses

Parks & Recreation

9
  • Please visit our Parks & Community Services activities website to learn more about/register for adult athletic and fitness programs.

    Alternatively, you may contact our Recreation Department at the number listed.

    Phone: 559-585-2525

    To sign up for a Fitness Center membership, please visit the Longfield Center, located at 560 S. Douty Street, Hanford, CA 93230.

    Monday – Friday from 6 a.m. – 9 p.m. 

    Saturday from 6 a.m. – 5 p.m.

    Parks & Recreation
  • Please visit our Parks & Community Services activities website to learn more about/register for senior activities and programs.

    Alternatively, you may contact our Recreation Department at the number listed.

    Phone: 559-585-2525

    Parks & Recreation
  • Please visit our Parks & Community Services activities website to learn more about/register for children activities and programs.

    Alternatively, you may contact our Recreation Department at the number listed.

    Phone: 559-585-2525

    Parks & Recreation
  • Please contact the Hanford Police Department at the number listed.

    Phone: 559-585-2540

    Parks & Recreation
  • Please contact our Parks Division at the number listed.

    Phone: 559-585-2525.

    Parks & Recreation
  • Please use the My Hanford tool.

    Parks & Recreation
  • Please use the My Hanford tool.

    Parks & Recreation
  • Please use the My Hanford tool.

    Parks & Recreation
  • Per the City of Hanford Municipal Code:
    Section 6.04.060 Leash law.
    It is unlawful for any person to permit any dog owned, harbored or controlled by him to be on any public street, alley, lane, park, or place of whatever nature open to and used by the public in any area of the city unless such dog is securely leashed and the leash is held continuously in the hands of a responsible person capable of controlling such dog, or unless the dog is securely confined in a vehicle. It is unlawful for any person to permit any dog owned, harbored or controlled by him to be on any private property in any area of the city without the permission of the person owning or occupying such private property.

    However, dogs are allowed off leash at City dog parks. Dog parks are located at Hidden Valley Park, Freedom Park, Redwood Park and will be added at Lakewood Basin Park, Sherwood Basin Park and Quail Run Basin Park in 2023.

    Parks & Recreation

General Complaints

16
  • For a complaint/compliment about a City of Hanford employee, please contact our Personnel Department at the number listed below, or please fill out and return our Compliment / Complaint Form (PDF).

    Phone: 559-585-2520

    General Complaints
  • City of Hanford Municipal Code states that each "owner of a lot or portion of a lot adjacent to or fronting any portion of a sidewalk area or on which a sidewalk area is located shall maintain and repair the sidewalk." Accordingly, the adjacent property owner would be responsible for that repair.

    However, you may report a tripping hazard or broken sidewalk using the My Hanford tool.

    Learn more about sidewalk maintenance and repairs.

    General Complaints
  • Please use the My Hanford tool. 

    General Complaints
  • Please use the My Hanford tool.

    General Complaints
  • Please use the My Hanford tool.

    General Complaints
  • Please contact the Hanford Police Department at the number listed.

    Phone: 559-585-2540

    General Complaints
  • Please use the My Hanford tool.

    General Complaints
  • Please use the My Hanford tool. 

    General Complaints
  • Please contact our Public Works department at the number listed.

    Phone: 559-585-2550

    General Complaints
  • Please use the My Hanford tool.

    General Complaints
  • Please contact the Hanford Police Department at the number listed.

    Phone: 559-585-2540

    General Complaints
  • Please use the My Hanford tool.

    General Complaints
  • Please contact the Hanford Police Department at the number listed.

    Phone: 559-585-2540

    General Complaints
  • Please use the My Hanford tool.

    General Complaints
  • Please contact the Public Works Department at the number listed.

    Phone: 559-585-2550

    General Complaints
  • Please contact the Hanford Fire Department at the number listed below.

    Phone: 559-585-2545

    General Complaints

Health & Medical

2
  • The Health Department is a County run agency. Please contact the Kings County Health Department at the number listed. Alternatively, you may visit their website.

    Phone: 559-582-3211

    Kings County Public Health Department

    Health & Medical
  • The nearest hospital is Adventist Health Hanford, located at 115 Mall Drive, with a phone number of (559) 582-9000

    Health & Medical

Licenses, Certificates, Voting & Legal

9
  • To learn more about voter registration, how and where to vote, please visit Voter Registration website.

    Licenses, Certificates, Voting & Legal
  • The Hanford Municipal Code can be viewed by visiting the Municipal Code website.

    Licenses, Certificates, Voting & Legal
  • Please visit our elections page by clicking on the link below. Or you may contact the City Clerk at the number listed below.


    Phone: (559) 585-2515


    Election Information

    Licenses, Certificates, Voting & Legal
  • You will soon be able to apply for a passport with the City of Hanford.

    In the meantime, please visit the U.S. Department of State website for more resources.

    Licenses, Certificates, Voting & Legal
  • The City Budget can be viewed online by clicking the link below. 


    City Budget

    Licenses, Certificates, Voting & Legal
  • For information regarding divorces, please visit the Kings County Superior Court website and download the Dissolution of Marriage forms.

    Licenses, Certificates, Voting & Legal
  • For information about City Ordinances please click the link below to view the Hanford Municipal Code. 


    Municipal Code

    Licenses, Certificates, Voting & Legal
  • See polling places in Hanford by visiting the Kings County Elections website.

    Licenses, Certificates, Voting & Legal
  • The Hanford City Council is broken up by districts. To view the districts and the Council Members associated with each district please visit the City Council page

    Hanford's state representatives

    State Senate District 16

    Melissa Hurtado (D)

    State Assembly District 33

    Devon Mathis (R)

    Hanford's federal representatives

    Congressional District 20

    Kevin McCarthy (R)

    Congressional District 21

    David Valadao (R)

    U.S. Senators

    Alex Padilla (D)

    Dianne Feinstein (D)





    Licenses, Certificates, Voting & Legal

Records

3
  • Public Records Act requests can be made by contacting the City Clerk's office at ncorral@cityofhanfordca.com or by calling (559) 585-2515.

    Please use this form to submit your request.



    Records
  • Please call 559-585-2545 or email asantillan@cityofhanfordca.com

    Requests can also be submitted by mail to:


    Alejandra Santillan

    350 W. Grangeville Blvd.

    Hanford, CA 93230


    Reports are $10, cash or check. Please allow two weeks for the report to be released.

    Records
  • Please fill out a records request form (PDF) and drop it off at the police department.

    Hanford Police Department

    425 North Irwin Street

    Hanford, CA 93230

    (559) 585-2540

    Or you can email the form to Jessica Ochoa.



    Records

Human Resources

2
  • Please visit GovernmentJobs.com to view City job openings and to apply.

    Human Resources
  • The City regularly advertises new job openings on its social media pages.

    Facebook

    Instagram

    Twitter

    LinkedIn

    Job openings are also always posted to GovermentJobs.com.

    Human Resources

Fire Department

22
  • When dealing with medical emergencies – seconds count. In the City of Hanford, ambulance response times are usually around ten (10) minutes; whereas the Hanford Fire Department response times are usually around five (5) minutes. Therefore, we send both types of crews so the firefighters can provide rapid assessment and basic life support treatment for the patient, and then assist the ambulance crew when they arrive later with advanced life support measures and transporting of the patient. This deployment method is used throughout the Nation as it is still one of most effective and efficient means to save lives.

    Fire Department
  • Studies show that one of the most dangerous activities for fire departments is getting their vehicles to the emergency incident. The purpose of emergency warning equipment is to let drivers and pedestrians know that an emergency vehicle is on the way to an emergency. If we do not provide reasonable warning, we could be liable for any injury or accident. By state law, we are exempt from certain traffic rules; however, we must still ensure that all traffic is aware of us responding even in the middle of the night. This is balanced with the need to respond quickly to save a life or protect property.

    Fire Department
  • The Hanford Fire Department must be prepared to deal with the worst-case scenario at any given incident. Fire Department units are dispatched according to information received by the 9-1-1 operator. The closest unit or units respond to an incident. Once the first crew arrives on scene, they can lower or raise the number of units responding; however, years of data has allowed us to determine the right number of units to send initially to ensure the quickest and safest resolution to the problem at hand.

    Fire Department
  • As mentioned in a previous question, sometimes several units are dispatched to the same incident depending on the type of emergency. The first unit may have arrived on the scene, surveyed the situation, and informed the dispatcher that the situation did not need all the responding units. All other responding units are then cancelled and put back into service, ready to respond to another call.

    Fire Department
  • To ensure the fastest response at the time of an emergency, our crews must remain within a few hundred feet of the fire engine during their entire shift. Our crews work 24-hour shifts with no scheduled breaks. Meals for firefighters are not provided by the City; therefore, each crew must either purchase their own food or prepare their own meals. Firefighters are allowed to make trips to the grocery store to buy whatever they need to prepare their meals or to a local restaurant. It is also important to note that fire crews are not guaranteed a meal break, so their mealtimes are constantly being interrupted for emergency calls.

    Fire Department
  • The Hanford Fire Department is excited to share our profession with our community. Citizens interested in participating in the Ride-Along Program may call Fire Headquarters at (559) 585-2545 or email Alejandra Santillan for an application. The application will be reviewed and, if approved, a background check will be initiated. If the background check is clear, the applicant will be contacted to schedule the ride-along. Individuals must be at least 18 years old.

    Fire Department
  • The Hanford Fire Department is excited to share our profession with our community. If you are interested in having someone speak at one of your meetings, please call Fire Headquarters at (559) 585-2545 or email at Alejandra Santillan to make your request.

    Fire Department
  • Typically, the chirping noise is caused by a low battery. Replace it immediately. Remember to test your detector once a month by pressing the “test button” found on the smoke detector. Also, remember to change the battery when you change your clock to and from daylight savings time.

    Fire Department
  • Portable fire extinguishers can be purchased at a wide variety of retail stores. Home improvement centers and hardware stores generally carry an adequate selection to choose from.

    Fire Department
  • No; however, there are several private fire protection companies that offer this service. They can be found in the phone book or by doing a simple internet search for “fire extinguisher service”.

    Fire Department
  • There are several types and sizes of extinguishers depending upon the hazards within the business. The Hanford Fire Department will be happy to help explain the right solution for your business. Please feel free to contact our Fire Department Headquarter at (559) 585-2545 or email us. 

    Fire Department
  • Contact the Fire Department Headquarters at (559) 585-2545 or email Alejandra Santillan and we can help you with scheduling.

    Fire Department
  • Contact the Fire Department Headquarters at (559) 585-2545 or email at Alejandra Santillan and we can help you with scheduling.

    Fire Department
  • Use the My Hanford tool.

    Fire Department
  • Use the My Hanford tool.

    Fire Department
  • Fire reports cost $10 per copy.  Requests can be made by phone, email, or in person. Please be prepared to provide the date and location of the incident so the report can be found. Reports can be mailed, emailed, or picked up in person. Please contact us at 559-585-2545, email Alejandra Santillan,  or visit us 350 W. Grangeville Blvd for more information. Fire Investigation Reports must be formally requested through the subpoena process. Fire Investigation Reports may take longer to obtain. 

    Fire Department
  • The City of Hanford recruits for the position of firefighter as needed. Information regarding application for a Firefighter position and the job description can be found on the City of Hanford web site under the employment tab. Most firefighter candidates have previously obtained some training and have their certifications already completed, usually through a fire technology or fire academy program provided at most local community colleges. See this information sheet (PDF) for more recommendations. 

    Fire Department
  • Outdoor fires are typically only allowed for cooking purposes. The San Joaquin Air Pollution Control District has the most restrictive rules regarding open burning and can levy significant fines for improper burning. The fire department will charge for illegal fires as well. For more information on the rules concerning open burning please refer to the San Joaquin Air Pollution Control District website or call the Air Pollution control District at (559) 230-6000.

    Fire Department
  • The KNOX-BOX® Rapid Entry System was specifically developed for the fire department. With one master key, the fire department can gain access to commercial and residential properties without forcing entry and causing damage. If you are interested in participating on this program, please contact the Hanford Fire Department at (559) 585-2545 or email us for an application.

    Fire Department
  • The City of Hanford allows “Safe and Sane” (California Approved) fireworks. The city has a zero tolerance on the use or possession of illegal or dangerous fireworks. Anyone who is in possession of, or using, illegal fireworks will receive an administrative citation in the amount of $1000.00 for the first offense. 

    Fire Department
  • Many products found in your home are potentially hazardous substances. Because of their chemical nature, they can poison, corrode, explode, or ignite easily when handled improperly. When discarded, they are considered household hazardous waste. Since they may threaten human health or the environment when inappropriately disposed of, household hazardous wastes are not exempt from California hazardous waste laws. It is illegal to dispose of household hazardous waste in the trash, down storm drains, or onto the ground.  

    For information on how to dispose of household hazardous waste, please visit the City's refuse page.

    Fire Department
  • The Insurance Service Office (ISO) provides a fire protection classification or ranking on all fire agencies. The classification is a scale from 1 to 10, with 1 being the best possible rating. The Hanford Fire Department maintains a fire protection class rating of “Class 2."

    Fire Department

Planning Division

5
  • Zoning sets forth regulations to preserve, protect and promote the public health, safety, peace, comfort, convenience, prosperity and general welfare of the citizens of Hanford. The zoning ordinance consists of a zoning map designating certain districts and a set of regulations controlling the uses of land; the density of population; the uses and locations of structures; and the height and bulk of structures. It also consists of the open spaces required for structures; the appearance of certain uses and structures; the areas and dimensions of sites; the location, size and illumination of signs; and number of design off-street parking and off-street loading facilities.

    Planning Division
  • A Conditional Use is a use that is not principally permitted in a particular zoning district. Conditional Uses require a Planning Commission hearing, in order to determine if the proposed use is necessary and desirable to the neighborhood, whether it may potentially have a negative impact on the surrounding neighborhood, and whether the use complies with the General Plan. During this public hearing, the Planning Commission will "condition" the use by applying operational conditions that may mitigate neighborhood concerns, as well as apply conditions that may be required by the Community Development Department and the zoning code. Conditional Use Permits are entitlements that run with the property, not the operator.

    A conditional use permit is required if the use is represented by a “C” in the Land Use Table.

    To apply for a conditional use permit, please submit via the Citizen Self Service Portal.

    Planning Division
  • A site plan review is a process that enables the community development department to determine whether a proposed development is in conformity with the intent and provisions of this chapter and to guide the building official in the issuance of building permits. More specifically, site plan review is necessary to ensure that all improvements, including without limitation structures, parking areas, walks, refuse containers, landscaping and street improvements are properly located or adjacent to their sites and to surrounding sites and structures; to prevent excessive grading of the land and the creation of drainage hazards; to prevent the indiscriminate clearing of property and the destruction of trees and shrubs of ornamental value; to avoid unsightly, inharmonious, monotonous and hazardous site development; and to encourage originality in site design and development in a manner which will enhance the physical appearance and attractiveness of the community.

    To apply for a site plan review, please submit via the Citizen Self Service Portal.

    Planning Division
  • The zoning code regulates the use of property, including the size, design, and siting of buildings that may be constructed on a piece of property. The zoning code has standards for sites that govern such features as rear yards, front setbacks, usable open space, height, and parking. A variance is a request for an exception to a Planning Code standard. Variances may be granted by the Planning Commission when various findings can be made, affirming that there are special circumstances applicable to the site, such that strict adherence to the municipal code is not feasible.

    The required variance findings can be found here.

    To apply for a variance, please submit via the Citizen Self Service Portal.

    Planning Division
  • Accessory Dwelling Units are permitted by State Law. Find out more here.

    An accessory dwelling unit requires an Administrative Approval and Site Plan Review Application (both of which are ministerial). To apply for a site plan review and administrative approval, please submit via the Citizen Self Service Portal.

    Planning Division

Housing Division

1
  • For information about the Fair Housing program please visit the Housing Division page. In an effort to provide affordable housing opportunities in Hanford and to preserve the existing neighborhoods in our community, the City of Hanford offers the following housing programs.

    First-Time Homebuyers Program 

    The HOME Sweet Home First-time Homebuyers Program offers qualified first-time homebuyers the opportunity to borrow up to $75,000 for down payment and/or closing costs to purchase a newly constructed or existing home within the Hanford city limits. This program offers a 30-year loan with deferred payments (meaning no payment due) for the entirety of the loan term. The loan carries a 2% fixed interest rate and is secured by a second Deed of Trust. Staff currently maintains an interest list for this program.

    Home Sweet Home Interest Form - English 

    Home Sweet Home Interest Form - Spanish 

    Emergency Repair Program 

    The City of Hanford Emergency Repair Program is designed to assist low- to moderate-income persons make emergency/minor repairs, disability-accessibility modifications to their home. Emergency repairs are those repairs which are necessary to safeguard against imminent danger to human life, health, and safety, or to protect property from further structural damage. Grants up to $20,000 are available to qualifying homeowners. Staff currently maintains an interest list for this program. 

    ERP Pre-Application - English 

    ERP Pre-Application - Spanish

    The above-mentioned programs are targeted to Hanford's very low- to moderate-income families and are subject to the availability of program funds. For additional program information, brochures, or applications contact the City's Housing Staff Sheila Martinez at (559) 585-2587 or Sandra Lerma at (559) 585-4766, or feel free to stop by the city offices located at 317 N. Douty Street. Office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. For TDD/TYY Dial 711. 

    The City offers Spanish-speaking personnel for the needs of the community.

    Housing Division

Annexations

3
  • The Cortese-Knox-Hertzberg Local Government Reorganization Act of 2000 governs annexation of unincorporated areas to a City. Annexation is a reorganization that changes the governmental authority from one jurisdiction (the County) to another (the City). The Kings County Local Agency Formation Commission (LAFCO) reviews and approves annexation requests. For more information regarding LAFCO, please visit their website.

    Annexations
  • An unincorporated “island” is a relatively small pocket of land currently served by the Kings County, but substantially surrounded by the City of Hanford. Generally, in accordance with Section 56375.3 of the Government Code, LAFCO characterizes an “island” as follows:

    a. the land is substantially surrounded by a city, is substantially developed or developing, is not prime agricultural land, is designated for urban growth in the city’s general plan, and is not within the Sphere of Influence of another city, and

    b. the land is located within an urban service area designated by the LAFCO, is not prime agricultural land, and is designated for urban growth in the city’s general plan, and

    c. the land area does not exceed 150 acres.

    Although islands are completely or substantially surrounded by a city, they remain under the land use and service authority of the County. The State Legislature determined that the continued existence of these islands created problems for cities, counties, island residents, adjacent city residents, and various agencies and special districts responsible for providing services and facilities. Consequently, the State modified the procedures to encourage cities to undertake island annexations by limiting the due process otherwise afforded other types of annexations.

    Annexations
  • In 1999, the California Legislature adopted AB 1555 (codified in Government Code Section 56375.3) that encouraged cities to annex small unincorporated islands. The law allows cities to annex islands without protest proceedings or elections, provided the island meets special criteria. By law, LAFCO must approve an annexation request submitted by a city if all of the criteria mentioned in Question #2 above are satisfied.

    All islands proposed to be annexed by the City of Hanford satisfy the specified criteria; therefore, protest proceedings are not required.

    Annexations

Hanford Connected Project

5
  • The City of Hanford received a $650,000 Caltrans Sustainable Communities Competitive Grant for the Kings-Tulare High-Speed Rail Station Transit-Oriented Development and Connectivity Plan and Cross Valley Corridor Rail Service Planning Project.

    Hanford Connected Project
  • The Kings-Tulare High-Speed Rail Station Transit-Oriented Development and Connectivity Plan and Cross Valley Corridor Rail Service Planning is led by the City of Hanford in collaboration with in-kind contributing partners, including:

    • California Department of Transportation (Caltrans)
    • California High-Speed Rail Authority (Authority)
    • San Joaquin Joint Powers Authority (SJJPA)
    • Kings County Association of Governments (KCAG)
    • Kings County Area Public Transit Agency (KCAPTA)
    • Tulare County Association of Governments (TCAG)
    • Tulare County Regional Transit Agency (TCRTA)
    • Fresno Council of Governments (Fresno COG)


    Hanford Connected Project
  • The Kings-Tulare High-Speed Rail Station Transit-Oriented Development and Connectivity Plan and Cross Valley Corridor Rail Service Planning Project is a planning effort to identify recommendations for connecting transit services from downtown Hanford to the Kings-Tulare High-Speed Rail Station along Lacey Boulevard. The project will result in a planning document enabling the City of Hanford to promote transit-oriented and economic development and encourage context-appropriate development in areas surrounding the Kings-Tulare HSR Station. The project supports enhancing connections to transit, equitable design, and the advancement of CVC Phase 1 bus service implementation. This effort also includes planning and analyses needed to continue to move the implementation of the future CVC Rail Project forward.

    This project does not include development and construction standards or final, construction-ready designs. This project is an early step in the longer-term shaping of Hanford to integrate HSR development for a positive and equitable outcome.


    Hanford Connected Project
  • The City is pursuing this project to provide a nexus between community needs, future land uses, the High-Speed Rail transportation system, and various plans and investments envisioned for the project area. This will increase access to jobs, housing, retail, entertainment, art, cultural amenities, active transportation mobility, transit services, parking, and open spaces. When complete, the plan will serve as a vision document that will guide future development around the HSR station and along Lacey Boulevard, as well as the advancement of CVC Rail Service, including implementing the CVC Phase 1 bus service. This unified approach will improve low-cost, low-carbon transportation choices, air quality, and sustainability for all of Hanford and our local low-income and disadvantaged community members.

    Hanford Connected Project
  • Final Community Workshop 

    Thursday, October 23, 5:30 - 7:30 p.m. (Thursday Night Market Place)

    Civic Park (400 N. Douty Street, Hanford)

    Hanford Connected Project

Reporting Issues on My Hanford

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  • Residents should remember that the app is not monitored by staff 24/7, so the tool should not be used in the event of an urgent issue (something that is happening now but may not be happening later) or emergency. For emergencies, dial 911 or call the Hanford Police Department at 559-585-2540.

    Reporting Issues on My Hanford
  • No. To report an injured or vicious animal, please do not use the My Hanford tool. Instead, call Hanford Police Department Dispatch at 559-585-2540.

    Reporting Issues on My Hanford
  • No. The Report a Traffic Light Outage request category is for traffic (signal) lights only. Street lights (in neighborhoods) are the responsibility of Southern California Edison (SCE). To report a street light outage to SCE, fill out their form.

    Reporting Issues on My Hanford
  • Only graffiti on *public* property should be reported on the My Hanford tool. The City does not remove graffiti from private property.

    Reporting Issues on My Hanford
  • City of Hanford Municipal Code states that each "owner of a lot or portion of a lot adjacent to or fronting any portion of a sidewalk area or on which a sidewalk area is located shall maintain and repair the sidewalk." Accordingly, the adjacent property owner would be responsible for that repair.

    However, you may report a tripping hazard or broken sidewalk using the My Hanford tool.

    Learn more about sidewalk maintenance and repairs.

    Reporting Issues on My Hanford
  • Please use the "Report a Watering Violation-Private Property" category under Utilities and Engineering.

    Reporting Issues on My Hanford
  • Please use the "Broken Sprinkler/Irrigation Issue at City Park" category under Parks & Community Services.

    Reporting Issues on My Hanford
  • Please be aware that the time it takes City staff to address your report will vary depending on the type of issue you are submitting, as well as other factors such as staffing and City policies and procedures.

    Reporting Issues on My Hanford
  • No, this is an optional section. Residents should remember that any description details entered will be displayed publicly on the tool. Other questions that may be required will not be displayed publicly. If you choose to enter a description, please use respectful language and avoid sharing personal details about yourself or any other resident.

    Reporting Issues on My Hanford
  • Residents should remember that their request submission (type of request, location, picture) will always be displayed publicly, but there are two options for submitting anonymously. 

    When you Submit as yourself, you must register for the tool and your username will be publicly visible. 

    When you submit using the Hide your identity option, you must also register for the tool, but your username will not be publicly visible (submission will show as Created By An anonymous SeeClickFix user). 

    If you Submit as a guest, you do not have to register for the tool (your submission will show as Created By Hanford, CA Neighbor).

    Reporting Issues on My Hanford

Advanced Metering Infrastructure Project

24
  • The useful life of a water meter is approximately 20 years. The City's meters are approaching the end of their useful life and need to be replaced. The systemwide replacement of water meters will improve water conservation and water use efficiency; improve system reliability; reduce ongoing operational costs; and improve availability of meter parts.

    Advanced Metering Infrastructure Project
  • AMI is Advanced Metering Infrastructure, called AMI for short. With AMI, every customer’s water meter within our service area will be able to reliably measure the use of water in your home or business and automatically send a brief, private, digital message to a data collection tower using a cellular signal—much like a cellphone does now. The cell tower then transmits all meter reads to the City of Hanford, where the information is processed within its billing system.

    Advanced Metering Infrastructure Project
  • No. Despite using existing cellular infrastructure, the meter is not using the same signal as your cell phone. 

    Advanced Metering Infrastructure Project
  • Installing automated meters will enhance our customer service by minimizing the potential for missed or inaccurate reads—allowing our customers to have confidence in the bills they receive. We are excited to adopt AMI because it will enable us to provide faster service, better information and reliable bills for all our customers. 

    Advanced Metering Infrastructure Project
  • AMI technology ensures that customers pay only for the water they use—no more and no less. By ensuring that your bill is based on actual usage, AMI technology eliminates billing based on estimated reads. AMI improves accuracy by eliminating the potential for human error in manual meter reading. It can also help to identify any irregularities in water usage, such as leaks. The City of Hanford and its customers can be alerted to abrupt or abnormal changes in water usage much earlier than previously possible, potentially saving customers hundreds or even thousands of dollars from an undetected leak. It will also remove the need for someone to come onto your property for manual meter readings, increasing the privacy of your home.

    Advanced Metering Infrastructure Project
  • Each residential meter must be replaced. The meter is the property of the City of Hanford, and there are no protocols for residents who may wish to opt out of meter replacement. An upgraded meter is required for continued water service.

    Advanced Metering Infrastructure Project
  • There is no cost to customers for the AMI upgrade.

    Advanced Metering Infrastructure Project
  • The meter replacement portion of the project will begin in summer 2025 and is scheduled to be complete by June 2027.

    As a first step in this exciting project, the City's contractor, Concord Utility Services, will be performing a pre-installation survey of your water meter to verify information related to meter size and meter box condition. This noninvasive survey will take approximately 5 to 10 minutes and will focus on the area immediately surrounding your meter box. Your water service will not be disrupted.


    Advanced Metering Infrastructure Project
  • We have selected a system which features Badger Meter water meters with ORION® Cellular Endpoints.

    Advanced Metering Infrastructure Project
  • The City of Hanford has contracted with Concord Utility Services for much of the meter replacement work. Information on the installation team will be available on the City's website.

    Advanced Metering Infrastructure Project
  • The meter replacement will be performed by a contracted installer from Concord Utility Services. All installation personnel will present photo identification and will be driving a clearly marked vehicle. The installer will need access to the meter. 

    For exterior replacements: You do not need to be home and you do not need to schedule an appointment to have your meter changed. However, please be sure there are no obstructions around the meter that will hamper access. Under normal circumstances, the installation will take approximately 30-60 minutes. Water service will be interrupted during this time.

    Advanced Metering Infrastructure Project
  • It is the homeowner’s responsibility to provide an operable shut-off valve on each side of the water meter. If the installer cannot operate the valves to shut off the water, the homeowner may be directed to have this work performed at his/her expense. 

    Advanced Metering Infrastructure Project
  • Yes. The power of the radio frequency signal used is too low to pose a health risk. The products that make up the AMI system are stringently evaluated for safety and meet all standards established by the Federal Communications Commission (FCC) and Institute of Electrical and Electronics Engineers (IEEE). The system sends a signal that can be compared to a cellular text message. It uses low-powered radio frequency (RF) to transmit data. The technology fully complies with U.S. Federal Communications Commission (FCC) guidelines for human exposure to RF energy. The endpoints have been certified by the FCC and tested in accordance with Title 47, Part 15 of the Code of Federal Regulations (CFR). The Food and Drug Administration and the FDA’s Center for Devices and Radiological Health have determined that the RF emitted by AMI systems is non-iodizing radiation, which doesn’t have enough energy to change the structure of molecules. That means that they are less harmful than X-rays and even ultraviolet light. Some devices that also use non-ionizing radiation include TVs, radios and remote controls. 

    Advanced Metering Infrastructure Project
  • No, the radio transmission operates in compliance with FCC regulations to avoid interference with electronic devices.

    Advanced Metering Infrastructure Project
  • Yes. Your account information is secure. Data transmitted through the system is protected and proprietary communication protocols are used. Each radio frequency device has a unique identification number, which is transmitted along with the meter reading. The unique number is compared with account records to ensure a match. No personal account information is transmitted via radio frequency.

    Advanced Metering Infrastructure Project
  • The Badger Meter meters meet or exceed the American National Standards Institute and the American Water Works Association standards for accuracy. All meters are tested and calibrated at the factory before shipping and come with a multi-year material and accuracy warranty.

    Advanced Metering Infrastructure Project
  • Water utilities all over the world are adopting AMI technology, first and foremost because it provides accurate information. The reading at the meter is regularly converted into a digital format using technology that has proven to be highly reliable and secure. It improves accuracy in large part because it eliminates the potential for human error in manual meter reading. 

    Advanced Metering Infrastructure Project
  • As some water meters age, they can run slower and under-register water use. When we change out your current meter with a new smart meter, the first bill may be higher simply because the new meter is running more accurately.

    Advanced Metering Infrastructure Project
  • No. Water utility bills will continue to be issued monthly.

    Advanced Metering Infrastructure Project
  • No. Water consumption by individual users is not monitored but the system is designed to notify the utility if hourly consumption readings increase significantly and consistently, indicating a possible internal plumbing leak.

    Advanced Metering Infrastructure Project
  • Yes. Customers will have easy access to information about their own water consumption through a user-friendly app that allows you to compare current usage to previous periods and set email and text alerts to achieve conservation goals.

    Advanced Metering Infrastructure Project
  • No, you will continue to receive the same high-quality water you have come to expect from the City of Hanford.

    Advanced Metering Infrastructure Project
  • The installer will take digital photographs of the last meter reading. Should any questions arise, our utility billing staff will have this information available to answer your inquiry.

    Advanced Metering Infrastructure Project
  • Please contact the City of Hanford at (559) 585-2510 or visit our project webpage.

    Advanced Metering Infrastructure Project

Environmental Justice Element, Objective Design Standards, and updated Subdivision Regulations (English)

4
  • Environmental justice is the response to the disproportionate burden of hazardous or degraded environments that low-income and racial minority communities tend to bear. These tend to include closer proximity to freeways, landfills, hazardous waste facilities, poor working conditions, and other negative social/environmental conditions compared to the general population. Historically, these communities did not have as many meaningful opportunities to participate in the planning process, sometimes leading to discriminatory practices, such as redlining, that segregated communities and pushed low-income and racial minority populations to areas with poor air quality, pollution, and other health hazards. Environmental justice policies and programs work to overcome these trends and undo the effects of discrimination in land use decisions.

    State law requires cities and counties with disadvantaged communities to identify environmental justice policies in their General Plan. The Hanford 2035 General Plan does not currently include an Environmental Justice Element. Once drafted and adopted, this Environmental Justice Element will be incorporated into the City's General Plan.


    Environmental Justice Element, Objective Design Standards, and updated Subdivision Regulations (English)
  • Every city, town, and county in California must have a general plan, which is the local government’s long-term framework or “constitution” for future growth and development. The general plan contains the goals and polices upon which the City Council and Planning Commission will base their land use decisions for the city. The City of Hanford's General Plan is designed to address the issues facing the City through the year 2035.

    General plans are made up of a collection of “elements,” or topic categories. There are nine mandatory elements: land use, circulation, housing, conservation, open space, noise, safety, air quality, and environmental justice. 

    Learn more about the City’s existing 2035 General Plan.


    Environmental Justice Element, Objective Design Standards, and updated Subdivision Regulations (English)
  • Design standards, as their name implies, regulate the design of newly developed structures. Unlike design guidelines, design standards are objective and can therefore make permit application outcomes more predictable for everyone, including developers, permit applicants, decision making bodies, City staff, and members of the public. In other words, objective standards allow applicants to know the requirements that will apply to a proposed project so that they can design a project that meets those standards. The City of Hanford is looking to develop objective design standards for single-family projects (such as the development of homes).

    Environmental Justice Element, Objective Design Standards, and updated Subdivision Regulations (English)
  • Subdivision regulations set forth procedures and requirements for the division or merging of land into parcels. Proper subdivision regulations ensure that new developments on subdivided land are provided adequate utilities, services, access, and public improvements.

    The updated Subdivision Ordinance will streamline the land division process while encouraging efficient development. The updated Ordinance will facilitate the creation of smaller, more affordable lots in infill areas, encouraging higher-density housing near transit and reducing the need for car travel. 


    Environmental Justice Element, Objective Design Standards, and updated Subdivision Regulations (English)

Environmental Justice Element, Objective Design Standards, and updated Subdivision Regulations (Español)

4
  • La justicia ambiental es la respuesta a la carga desproporcionada de entornos peligrosos o degradados que tienden a soportar las comunidades de bajos ingresos y de minorías raciales. Estos tienden a incluir una mayor proximidad a autopistas, vertederos, instalaciones de desechos peligrosos, malas condiciones de trabajo y otras condiciones sociales / ambientales negativas en comparación con la población general. Históricamente, estas comunidades no tuvieron tantas oportunidades significativas para participar en el proceso de planificación, lo que a veces condujo a prácticas discriminatorias, como la exclusión social, que segregaba a las comunidades y empujaba a las poblaciones de bajos ingresos y de minorías raciales a áreas con mala calidad del aire, contaminación y otros peligros para la salud. Las políticas y programas de justicia ambiental trabajan para superar estas tendencias y deshacer los efectos de la discriminación en las decisiones sobre el uso de la tierra.

    La ley de California requiere que las ciudades y condados con comunidades desfavorecidas identifiquen políticas de justicia ambiental en su Plan General. El Plan general de Hanford 2035 no incluye actualmente un Elemento de justicia ambiental. Una vez redactado y adoptado, este Elemento de justicia ambiental se incorporará al Plan general de la ciudad.


    Environmental Justice Element, Objective Design Standards, and updated Subdivision Regulations (Español)
  • Cada ciudad y condado de California debe tener un plan general, que es el marco a largo plazo del gobierno local o "constitución" para el crecimiento y desarrollo futuros. El plan general contiene los objetivos y políticas en los que el City Council (Concejo Municipal) y la Planning Commission (Comisión de Planificación) basarán sus decisiones sobre el uso del suelo para la ciudad. El Plan general de la ciudad de Hanford está diseñado para abordar los problemas que enfrenta la ciudad hasta el año 2035.

    Los planes generales se componen de una colección de "elementos" o categorías temáticas. Hay nueve elementos obligatorios: uso de la tierra, circulación, vivienda, conservación, espacios abiertos, ruido, seguridad, calidad del aire y justicia ambiental. 

    Obtener más información sobre el Plan general 2035 de la ciudad.


    Environmental Justice Element, Objective Design Standards, and updated Subdivision Regulations (Español)
  • Las normas de diseño, como su nombre lo indica, regulan el diseño de estructuras recién desarrolladas. A diferencia de las pautas de diseño, los estándares de diseño son objetivos y, por lo tanto, pueden hacer que los resultados de las solicitudes de permisos sean más predecibles para todos, incluidos los desarrolladores, los solicitantes de permisos, los organismos de toma de decisiones, el personal de la ciudad y los miembros del público. En otras palabras, los estándares objetivos permiten a los solicitantes conocer los requisitos que se aplicarán a un proyecto propuesto para que puedan diseñar un proyecto que cumpla con esos estándares. La ciudad de Hanford está buscando desarrollar estándares de diseño objetivos para proyectos unifamiliares (como el desarrollo de viviendas). 

    Environmental Justice Element, Objective Design Standards, and updated Subdivision Regulations (Español)
  • Los reglamentos de subdivisión establecen procedimientos y requisitos para la división o fusión de tierras en parcelas. Las regulaciones de subdivisión adecuadas garantizan que los nuevos desarrollos en terrenos subdivididos reciban utilidades, servicios, acceso y mejoras públicas adecuados.

    La Ordenanza de subdivisión actualizada agilizará el proceso de división de tierras al tiempo que fomentará el desarrollo eficiente. La Ordenanza actualizada facilitará la creación de lotes más pequeños y asequibles en áreas de relleno, fomentando la construcción de viviendas de mayor densidad cerca del transporte público y reduciendo la necesidad de viajar en automóvil. 


    Environmental Justice Element, Objective Design Standards, and updated Subdivision Regulations (Español)
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