What about sand in my water?
Sand and debris, which may appear in your facet's aerator screen, are most often caused by mineral deposits in your household system, plumbing repairs, or sand produced by wells. There are no health impacts associated with this debris, but it can be a nuisance. A persistent sand or debris problem should be reported to the water division.
What causes low water pressure?
Low water pressure can be caused by either a home's gate valve not being fully opened, recent repairs to existing plumbing, or too great a demand for the available water supply. The city's water pumping systems are electronically controlled though a computerized management system to operate between 40 and 60 psi.
Is our water chlorinated?
No! Chlorine is used, mostly in surface water systems, to control bacteria. No chemicals are used in or added to the City's water supply.
Why is my water sometimes cloudy?
Cloudy or milky water at the tap is caused by air in the water. When this occurs, let the water settle in a glass or pitcher for 10 to 20 seconds.
What causes the odor in my water?
The odor is caused by the presence of Hydrogen Sulfide gas entrained in the groundwater. This is a natural occurring phenomenon and does not pose any health risks. The hotter the water the stronger the odor, place a container in the refrigerator for drinking water and the odor will not be as noticeable.